Privacy Policy

LIRA Logistics

Last updated: March 25, 2026

1. INTRODUCTION

LIRA Logistics Sp. z o.o. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "Application").

The Application is part of a multi-tenant B2B platform designed for logistics companies. Each company operates within its own secure environment.

Any driver or logistics company can request access to the Application through the onboarding process.

If you do not agree with the terms of this Privacy Policy, please do not use the Application.

2. HOW USERS ACCESS THE APPLICATION

Users may access the Application in the following ways:

• By being invited or registered by a company using the platform
• By submitting an access request via the Application (e.g., through an in-app form or linked onboarding form)

After submitting a request, our team may review the information and create an account as part of the onboarding process.

3. COLLECTION OF YOUR INFORMATION

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Role (e.g., driver, company representative)
• Company name (if applicable)
• Information you provide when requesting access to the Application

This information may be collected:

• directly within the Application
• through onboarding or access request forms (including third-party form tools)

Account Information

• Login credentials
• Profile information associated with your account

Location Data

We may collect real-time and historical location data from your device to support route tracking and logistics operations.

This data may be visible to your organisation's authorised personnel (e.g., dispatchers, managers).

Photos and Documents

We collect and store content uploaded by users, including:

• vehicle photos
• delivery documents (e.g., CMR, waybills)
• receipts and expense-related images

Device and Technical Data

• Device type and model
• Operating system
• Device identifiers
• Country and general location

App Usage Data

We may collect information about how you interact with the Application to improve performance and usability.

4. HOW WE USE YOUR INFORMATION

We use your information to:

• Provide and maintain the Application
• Process access requests and onboard users
• Create and manage user accounts
• Enable logistics workflows (routes, documents, communication)
• Facilitate communication between users (e.g., drivers and dispatchers)
• Send notifications (e.g., route updates, alerts)
• Improve the Application and user experience
• Provide customer support

5. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following cases:

With Your Organisation

Your data may be accessible to the logistics company you are associated with, including authorised managers and administrators.

Service Providers

We may use trusted third-party providers for:

• hosting and infrastructure
• cloud storage
• analytics
• onboarding and form processing tools

These providers process data on our behalf under appropriate safeguards.

Legal Requirements

We may disclose your information if required by law or to protect rights, safety, and property.

Business Transfers

In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

6. DATA STORAGE AND SECURITY

We implement appropriate technical and organisational measures to protect your data.

However, no system is completely secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent

To exercise your rights, contact us using the details below.

8. THIRD-PARTY SERVICES

The Application may include links to third-party services (e.g., mapping tools or forms).

We are not responsible for the privacy practices of such services. Please review their policies separately.

9. CHILDREN'S PRIVACY

The Application is not intended for individuals under the age of 13.

We do not knowingly collect personal data from children.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Updates will be reflected by the "Last updated" date.

11. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

dapamoga@liralogistics.com